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Voice

Nortel Today's innovative communication solutions offer advanced functionality and service with superior cost/saving benefit for your business, whether you have five employees, five hundred or five thousand. ASIC's consultative approach enables businesses to maximize their investment in the best technology that fits any need or budget. ASIC provides direct sales, installation, service and support for a complete line of products including:

Nortel BCM family of systems (BCM 50, BCM 400, & BCM450)
Nortel SCS 500 - SIP phone system
Nortel Succession systems
Nortel Norstar systems
T-Metrix Call Center & Contact Center Integration

Nortel Telephony Solutions for Small & Medium Business
Project a professional image to callers. Move your receptionist to other things beyond just directing calls. Be more responsive and available for customers. Your telephone is the critical interface that determines how easy it is to use the communication system, and in turn, how productive, effective and satisfied your employees can be. That's why Nortel offers a wide variety of user friendly telephones to fit any niche in the business from the front desk to the conference room. Choose from a variety of affordable and easy-to-use IP and digital clients, both stationary and mobile types with advanced features like automated attendant, voicemail, skills-based routing and desktop messaging.

The telephone is the first point of contact most customers will have with your business. A good phone system can improve customer service, save time and money, reduce staff turnover and frustration and even grow your business. A bad system can be difficult to operate and manage, give a poor first impression, stifle employee productivity, and lead to ongoing costs in time and hard dollars.

Eventually all voice and data traffic will run on a unified network because of the cost savings involved. Combining the potentially numerous pieces of voice and data communications equipment into a single, fully integrated communications platform can mean faster response times and a lower total cost of ownership.

Businesses of all sizes want to be able to take advantage of today's quickly changing technology without scrapping their whole communications system. An open architecture that allows for easy upgrading of both hardware and software enables your system to grow with your business.

Let's take a look at how some of the SMB telephony products might fit into -- and benefit your business.
Business Series Terminals portfolio offers a broad choice of feature-rich digital telsets compatible with Norstar and BCM. Includes basic, enhanced, executive and attendant sets.

IP Phones & Clients offerings support a comprehensive suite of telephony features and applications with solutions designed to meet varying communication needs from small-to-large. The portfolio includes IP Phones for the desk, IP softclients which support PCs or mobile devices, and Voice over Wireless LAN handsets.

CallPilot Unified Messaging combines voicemail, fax and e-mail into a single location that can be accessed from anywhere, whether over the Internet or by telephone -- allowing your employees to be more productive and stay connected with customers and business affiliates, while reducing operating expenses.

Norstar Integrated Communications Systems offer a portfolio of telephone/key systems, with solutions for small-to-medium businesses and branch offices, and are expandable from 1 to 248 ports. Every Norstar Integrated Communications System (ICS) is a fully digital platform that brings all of your communications together right at your desktop -- including fax, e-mail, computer, and telephone.


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